What is the first step in the L.E.A.P.S. technique for verbal persuasion?

The first step in the L.E.A.P.S. technique for verbal persuasion being "Listen" emphasizes the importance of understanding the other person's perspective before taking any further action. Listening actively helps you gather important information about their feelings, concerns, and motivations. This foundational step allows for more effective communication, as it creates a space where the other person feels heard and valued.

By focusing on listening initially, you can better tailor your responses and arguments during the persuasion process, making them more relevant and impactful. It sets the stage for the remaining steps—Empathizing, Asking, and Summarizing—by fostering an environment of mutual understanding and respect, which is crucial for successful persuasion.